#BEST WAY TO MANAGE EMAIL INBOX SOFTWARE#

Shared inbox tools are designed for teamwork. Users can keep emails well organized through Labels and Tags, prioritize the ones that need immediate attention, and use canned responses for faster replies.

#BEST WAY TO MANAGE EMAIL INBOX SOFTWARE#

Here are some must-have shared inbox software features that you should know.Īs discussed in the above sections, a shared inbox makes it super-easy for you to manage multiple email accounts. While there are many shared inbox vendors in the market today, choosing the one with the right features can be difficult. They all can manage not just but many other email accounts such as and many others- all from a shared dashboard. You can have multiple team members manage an email account at the same time. However, with a shared inbox software, it’s a whole different ball game! Now, as your support emails grow, individual efforts for managing this email account might not be sufficient. Let’s say you have a shared email account- ‘ Now with traditional email clients, there is a single login credential and only a single team member can access the account at any given time. But as the business grows and different departments pop into existence, the need to manage multiple email accounts becomes all the more important. Most businesses start their journey with a single email account. Team members can get relevant context through customer contact history, hold discussions with internal notes or comments, and share a common calendar. In addition to emails, modern shared inbox software acts as a universal inbox that incorporates chats, text messages, social media messages, and more. A shared inbox is a great way to have more eyes on your emails and ensure not a single email can slip through the cracks.

Quick Comparison of Top Shared Inbox ToolsĪ shared inbox refers to an email inbox that multiple team members can use to send and receive emails- all from a single place.

Top 15 Shared Inbox Tools Available in the Market.

Does she want you to bring urgent email to her attention, or simply handle it yourself? Does she want you to open and review any attachments? Are there certain senders whose emails should be considered private? Should you unsubscribe her from Junk lists? Get clarity on expectations. Meet with your executive to get an understanding of what she expects from you. “Everyone has a specific way they want things done,” says Chrissy, “and many executives are very particular.” Yet another admin uses folders titled Action Required, Expense Reports and Market Reading. Admin Adlee weeds through her boss’s email to find any that she can file into folders titled Urgent, FYI and Delete. Many admins use a folder system, but the folder titles vary.

Tip: Consider printing out and delivering any hyper-urgent emails for an attention-stretched boss.ģ. For her exec, admin Kelli red flags any emails that need to be processed “today.” She and her boss also meet daily to review the calendar and highlight messages that need prompt attention.

Best way to manage email inbox